Empowering modern public services

Over 300 public sector organisations in the UK & Ireland work with Granicus to connect with and serve their citizens. Our govService solution simplifies customer interactions and automates service requests whilst govDelivery helps governments connect and engage with their audiences and increases their subscriber base.

Central
Government

Local
Government

Healthcare and Emergency Services

Empowering modern public services

Helping governments succeed in their digital transformation with cloud-based software solutions to better connect, engage and serve citizens.

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Technology Built for the Public Sector

Over 300 public sector organisations in the UK & Ireland work with Granicus to connect with and serve their citizens. Our govService solution simplifies customer interactions and automates service requests whilst govDelivery helps governments connect and engage with their audiences and increases their subscriber base.

Digital Services

Provide residents and visitors with modern digital access to government services and transactions – all while improving staff efficiency.

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Communications

Think citizens don’t want to hear from you? We have 250 million citizens who said ‘Yes’ to government messages. Extend your reach to a wider audience and connect via email, social or text.

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Targeted Messaging Service

Connect with your audience in a purposeful and outcome-focused way with personalised messages increasing the chances of audience engagement.

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Versatile solutions for public sector organisations

Granicus solutions are purpose-built for the public sector. Our platform provides the infrastructure, scale, reliability and security relied on by thousands of government agencies and public organisations worldwide to empower service leaders to accelerate service transformation and modernise digital services to the cloud – all at lower operating costs.

Central
Government

UK government departments are taking advantage of the ‘Granicus Platform’ to reach millions of citizens and businesses and allow them to interact online. Outbound communications and inbound enquiries are seamlessly integrated.

Local
Government

Learn how local councils across the UK and Ireland are accomplishing more at lower costs by using modern, digital citizen engagement solutions and strategies with govService and govDelivery.

Healthcare and Emergency Services

NHS and healthcare organisations, police forces and fire and rescue service provide vital support in their community. Learn how Granicus can transform the way citizens interact with your agency to improve health, save lives and provide vital public services.

Trusted by 300 UK public sector organisations

The UK’s tax and customs authority gains greater customer engagement through strategic email campaigns

RISE has improved client relationships, increased event/classroom attendance, and reduced strain on caseworkers.

Learn how Havering Council is using multi-channel marketing to ensure they are meeting the council’s goals.

Learn how North Lanarkshire is reaching 24,000 more residents with a new approach to digital communications.

Well-branded digital communications drives website traffic and engagement.

Gedline Borough Council reduced phone contact, increased efficiency and financial savings.

Powerful collaboration between Met Office and Granicus beats campaign goals by 120%

Two ways email campaigns are helping to improve lives in the East of England

County council increases staff engagement and job satisfaction with digital communications

London councils and public services strengthening connections with millions of people and drive behaviour change in communities.

Learn how these council's are pioneering social care workforce development service saving up to £2,500 with every email

New email service helps influence business behaviours to keep roads safe

Wrexham County Borough Council automated messaging reducing “missed bin” customer calls by 48%

72% reduction in customer calls on school offer day reduces pressure on teams and call costs

Multi-channel communications improve community resilience during severe weather

Improving the citizen experience through integrated communications and services delivery

How the Intellectual Property Office Builds Customer Relationships With govDelivery

How Aberdeen City Council Streamlined Service Delivery With govService

How One Council Drove Channel Shift for £250k in Annual Savings

How a Council Improved & Streamlined Adult Social Care With govService

How One Council Beat the Odds & Impacted Public Well-Being With an Award-Winning Email Campaign

The Proof is in the Numbers

Over 20 million UK subscribers receive vital, time-sensitive public sector information through Granicus. Our powerful Network supports immediate audience growth for our customers.

0M+ Subscribers in the UK
0+ Public sector organisations
0% Client retention rate
We send 10 messages every second to subscribers across the UK
North Lanarkshire Council

“Email communication is at the heart of our efforts to grow an online audience, with govDelivery bulletins now one of the top sources of traffic to our website. Growth is unprecedented. We soon expect to have more email subscribers than followers on our Facebook and Twitter pages combined.”

Mark Barbieri, Digital MedIa Officer
Mark Barbieri, Digital MedIa Officer
Bradford Metropolitan District Council

“We’re using a much wider range of channels to communicate now – social media, email, broadcast, print and face to face all have a part to play. It’s clear people feel better supported, much more in control and able to play their part in their and the communities’ resilience as a result.”

Kersten England, Chief Executive of City of Bradford Metropolitan District Council
Kersten England, Chief Executive of City of Bradford Metropolitan District Council
Met Office

"We were able to attract new audiences through strategic placement in the Granicus Network, giving us a means to immediately inform thousands more people of severe weather in their area, helping them to plan ahead and keep themselves and their loved ones safe."

Lisa Martin, Senior Marketing Manager
Lisa Martin, Senior Marketing Manager
Gloucestershire County Council

"I have had enormous success with the govdelivery tool in terms of recruiting new learners for courses. To be honest I don’t know what I’d do now without it; I guess there would be much more driving around community halls and doctors surgeries to try to get the message out there more globally."

Amanda Jayne Cooper, Learning Coordinator
Amanda Jayne Cooper, Learning Coordinator
HM Revenue & Customs (HMRC)

"This has been an extremely powerful intervention for a low cost measure - it has transformed the way our small business customers interact with us."

Gareth Jones, Digital Design and Product Team Lead
Gareth Jones, Digital Design and Product Team Lead
London Borough of Havering

"With the help of Granicus, we reach out to more than 55,000 people, keeping them informed on the things they want to know about. The exponential rate of subscription shows it’s working, while giving the Council a cost-effective way of engaging with residents."

Sunita Patel, External Relations Manager
Sunita Patel, External Relations Manager