EngagementHQ

How Waltham Forest uses technology and messaging to rally the community

Date: Thursday, 20/06/24
Time: 13:30 [BST]
Duration: 45 min
Cost: Free
Speakers: Charlotte Goulding, Strategic Campaigns and Communications Manager at London Borough of Waltham Forest; Jonathan Bradley, Head of Business and Practice at GXG; and Karen Steel, Customer Success Manager at Granicus.

In this webinar, London Borough of Waltham Forest — winners of the 2023 Granicus Digital Public Sector award for Community Engagement — share how they leverage technology to really understand the messages their community wants to hear. With an audience of more than 170,000, we will learn how they prioritise the message before the method in their approach to informing and engaging local people and stakeholders.

Key takeaways:

  • How Let’s Talk: Waltham Forest engaged residents to collect ideas for practical improvements to their area
  • Getting key stakeholders in your corner to drive these changes
  • The importance of continuously testing content throughout all campaign touchpoints
  • The power of utilising different technologies together

Register now for insights on gaining stakeholder support, effectively testing content, and leveraging technology to enhance public sector engagement in your community.

Related Resources

Webinar

How Waltham Forest uses technology and messaging to rally the community

Read More
On-Demand Webinar

Digitising social care: How Wrexham’s wellbeing portal kept the human touch

Read More
Podcast

The UK Consult | Episode 44: Build a home for your citizens featuring Mark Hynes

Read More
On-Demand Webinar

Renfrewshire Council’s swift support to families through service redesign

Read More
Podcast

The UK Consult | Episode 42: A Dive into Transport

Read More
On-Demand Webinar

Applying human-centred design principles at Mid Devon

Read More
On-Demand Webinar

Build relationships with your community and make equitable decisions

Read More
On-Demand Webinar

How City of Doncaster Council uses segmentation to deliver geo-targeted updates

Read More
On-Demand Webinar

From Customer Portals to Customer Experiences at Sandwell Council

Read More
Event

Inside Housing Communications Conference

Read More
Guide

The Rise of the Engagement Ecosystem

Read More
On-Demand Webinar

Digital Communications Virtual Summit

Read More
Podcast

The UK Consult | Episode 43: Strategy + Technology = Success with GXG

Read More
Guide

2022 Granicus Benchmark Report for Public Sector Communications

Read More
Guide

2022 Granicus Benchmark Report for Public Sector Engagement

Read More
On-Demand Webinar

Improving customer experiences in North Yorkshire Council with Government Digital Service (GDS) Design Principles

Read More
Event

More than a Fling: How to Build Long-Lasting Relationships with Residents

Read More
Podcast

The UK Consult | Episode 41: What is success?

Read More