Empowering modern public services

Over 400 public sector organisations in the UK & Ireland work with Granicus to connect with and serve their citizens. Our govService solution simplifies customer interactions and automates service requests whilst govDelivery helps governments connect and engage with their audiences and increases their subscriber base.

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Versatile Solutions for Governments

Granicus solutions are purpose-built for government agencies of all sizes.

Technology Built for Government

Granicus connects governments with the people they serve by providing the first and only citizen engagement platform for the public sector. Nearly 400 public sector organisations and nearly 20 million citizen subscribers power an unmatched Subscriber Network that turns missions into quantifiable results. With comprehensive cloud-based solutions for communications and digital services, Granicus empowers stronger relationships between government and citizens.

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Start your journey to digital modernisation

Granicus provides the first and only unified Civic Engagement Platform for all government structures. Set up a guided tour and experience how our solutions will work for your organisation.

Granicus Digital Public Sector Awards

Finalists announced! See the 2023 Granicus Public Sector Awards finalists now.

Meet the finalists!

Start your journey to digital modernisation

Get more from the Granicus solutions with the Learning Center. Explore best-practice articles, attend virtual events and find success stories and inspiration for your next project.

Technology Built for Government

Granicus solutions are purpose-built for the public sector. Our platform provides the infrastructure, scale, reliability and security relied on by thousands of government agencies and public organisations worldwide to empower service leaders to accelerate service transformation and modernise digital services to the cloud – all at lower operating costs.

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Start your journey to digital modernisation

Granicus fosters the world’s largest community of digital government innovators. Our govService solution simplifies customer interactions and automates service requests. govDelivery helps public sector organisations engage with their audiences and increase subscribers. EngagementHQ is our digital engagement platform managing everything from public consultation to collaboration.

Advisory & Training Services

Our services don’t stop after the initial implementation, we offer a range of advisory and training services to help you and your team get the most from your investment in Granicus.

Advisory and Training - Strategic Solutions

Strategic Solutions

  • Advise you how to utilise the govService platform in your organisation to ensure you receive ROI and adopt additional platform features
  • Provide platform audits to ensure that you are making best use of your investment

Technical Design Solutions

  • Advise how best to map your business processes to make maximum use of the platform features
  • Review existing processes to ensure best practice is being used and the design is as efficient as possible
  • Guidance on the migration of services from existing systems to govService
  • Development of prototypes and POC solutions
  • Support in testing and release phases

Advisory and Training - Technical Design

Advisory and Training - Co-build

Co-Build Solutions

  • Build faster and better with the co-creation of solutions which transfer govService expertise to your own staff whilst accelerating the building of your own processes
  • Integrate without friction. Create template integrations to your back-office and 3rd party systems that can easily be embedded into your own processes to connect key business systems and manage multi-system workflows
  • Advise on launching new forms and processes, identifying potential risk points and advising on resolution

Training Solutions

  • Standard Courses for new starters & refreshers for existing users
  • Spotlight courses on specific topics to build local knowledge
  • Custom training and workshops from govService experts
  • One-on-one coaching to accelerate your learning

See Training Syllabus >

Advisory and Training - Training

Rates: These services are available to customers at a daily rate cost, please contact your customer success consultant for more information. Standard consultancy & training day rates apply. Minimum charge of half a day.