Advisory & Training Services

Our services don’t stop after the initial implementation, we offer a range of advisory and training services to help you and your team get the most from your investment in Granicus.

Advisory and Training - Strategic Solutions

Strategic Solutions

  • Advise you how to utilise the govService platform in your organisation to ensure you receive ROI and adopt additional platform features
  • Provide platform audits to ensure that you are making best use of your investment

Technical Design Solutions

  • Advise how best to map your business processes to make maximum use of the platform features
  • Review existing processes to ensure best practice is being used and the design is as efficient as possible
  • Guidance on the migration of services from existing systems to govService
  • Development of prototypes and POC solutions
  • Support in testing and release phases

Advisory and Training - Technical Design

Advisory and Training - Co-build

Co-Build Solutions

  • Build faster and better with the co-creation of solutions which transfer govService expertise to your own staff whilst accelerating the building of your own processes
  • Integrate without friction. Create template integrations to your back-office and 3rd party systems that can easily be embedded into your own processes to connect key business systems and manage multi-system workflows
  • Advise on launching new forms and processes, identifying potential risk points and advising on resolution

Training Solutions

  • Standard Courses for new starters & refreshers for existing users
  • Spotlight courses on specific topics to build local knowledge
  • Custom training and workshops from govService experts
  • One-on-one coaching to accelerate your learning

Advisory and Training - Training

Rates: These services are available to customers at a daily rate cost, please contact your customer success consultant for more information. Standard consultancy & training day rates apply. Minimum charge of half a day.