Updated September 2022
What Are Cookies and Why Do We Use Them?
Cookies are small data files that are placed on your device the first time you visit a website. Cookies serve a variety of functions, and we use them to make our websites and/or services work (or to work more efficiently). Cookies help us to do the following:
- Remember your username and preferences.
- Keep track of who is visiting our website.
- Respond quickly to technical problems.
- Analyse how well our website is performing.
Most cookies won’t collect information that identifies you, and will instead collect more general information such as how you arrive at and use our websites, or your general location.
However, certain cookies may contain personal information, such as information which may in and of itself personally identify you. We may also link these cookies to personal information that you provide. For example, our session cookie, which allows a user to login and load a new page without re-authenticating.
Information About Third-Party Cookies
Cookies set by the website owner or service provider (in this case, Granicus) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features to be provided through the service you are using. For example, allowing you to share certain pages with social networks.
These third-party cookies may therefore track your online behaviours over time and across non-affiliated websites. Third-party cookies may also deliver targeted advertisements either on our website or on other websites. We do not have control over the cookies used by these other third parties.
Cookies Served Through our Websites
The specific types of first and third-party cookies served through our websites and the purposes they perform are described in further detail in the tables below:
These cookies are necessary to enable the basic features of this site to function, such as providing secure log-in or remembering how far you are through an order.
These cookies allow us to analyse your use of the site to evaluate and improve our performance. They may also be used to provide a better customer experience on this site. For example, remembering your log-in details, saving what is in your shopping cart, or providing us information about how our site is used.
These cookies are used to show you ads that are more relevant to you. We may share this information with advertisers or use it to better understand your interests. For example, Advertising Cookies may be used to share data with advertisers so that the ads you see are more relevant to you, allow you to share certain pages with social networks, or allow you to post comments on our site.
Other Tracking Technologies
We and our third-party partners may use other related technologies, such as web beacons. These are tiny graphics files that contain a unique identifier that enable us to recognise when you visit our websites or, in the case of web beacons, open an email that we have sent to you. This allows us, for example, to monitor your traffic patterns from one page within our websites to another, to deliver or communicate with cookies, to improve site performance, and to measure the success of marketing campaigns.
How Do I Reject Cookies?
If you do not wish to receive cookies, you may set your browser to reject or alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit our website, cookies help you and us to get the most out of our communications services, and you may therefore be unable to use all the functionality of our website if your browser rejects our cookies. The method to reject cookies varies from browser to browser; please visit your browser’s help menu for more information.
We will update this statement periodically to reflect changes to the cookies or related technologies we use.