Empowering modern public services

Over 400 public sector organisations in the UK & Ireland work with Granicus to connect with and serve their citizens. Our govService solution simplifies customer interactions and automates service requests whilst govDelivery helps governments connect and engage with their audiences and increases their subscriber base.

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Versatile Solutions for Governments

Granicus solutions are purpose-built for government agencies of all sizes.

Technology Built for Government

Granicus connects governments with the people they serve by providing the first and only citizen engagement platform for the public sector. Nearly 400 public sector organisations and nearly 20 million citizen subscribers power an unmatched Subscriber Network that turns missions into quantifiable results. With comprehensive cloud-based solutions for communications and digital services, Granicus empowers stronger relationships between government and citizens.

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Start your journey to digital modernisation

Granicus provides the first and only unified Civic Engagement Platform for all government structures. Set up a guided tour and experience how our solutions will work for your organisation.

Granicus Digital Public Sector Awards

Finalists announced! See the 2023 Granicus Public Sector Awards finalists now.

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Get more from the Granicus solutions with the Learning Center. Explore best-practice articles, attend virtual events and find success stories and inspiration for your next project.

Technology Built for Government

Granicus solutions are purpose-built for the public sector. Our platform provides the infrastructure, scale, reliability and security relied on by thousands of government agencies and public organisations worldwide to empower service leaders to accelerate service transformation and modernise digital services to the cloud – all at lower operating costs.

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Start your journey to digital modernisation

Granicus fosters the world’s largest community of digital government innovators. Our govService solution simplifies customer interactions and automates service requests. govDelivery helps public sector organisations engage with their audiences and increase subscribers. EngagementHQ is our digital engagement platform managing everything from public consultation to collaboration.

What is Digital Government?

Digital government is the use of technology by government to facilitate internal process improvements and better citizen engagement. A modern digital government embraces technology to meet the changing needs of citizens and provide end-to-end solutions for their journeys across multiple platforms.

Why is it important?

Digital government makes it easier for citizens to interact with the government and access its services, all whilst improving internal processes that save time, money and paper. When government is digital, citizens can provide input for a city council meeting that they can’t attend—making the decision-making process of lawmakers better informed of public opinion. It means that a person can apply for benefits online, eliminating the need for them to drive to a social services office, fill out physical paperwork, wait in line, and use up valuable customer service time. It means people can access the records they need, pay the bills they owe, and find out the latest news on local development. Digital government is about making interactions with government effortless and encouraging self-service – something that saves time and money for everyone.

How does Granicus help?

Granicus provides a platform of solutions that make digital government possible. govService is the ultimate online citizen experience tool. Channel-shift community members away from tedious paper forms and long queues with a personalised, online and efficient approach. Automated front and back-office processes mean valuable time and money saved.

With our communication solutions like govDelivery, government can easily perform outreach to targeted groups of people putting the days of filling envelopes in the past. Civic engagement can be furthered with govDelivery’s integration into EngagementHQ which allows public sector organisations to facilitate, centralise and analyse consultations within communities online. This means that these discussions and forums are now accessible to a wider group of people all from their own homes.

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