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Implementation Services

Talk to an Expert

Get Up and Running Quickly

Deploy quickly and effectively with expert advice and our proven experience & best practices gained from thousands of projects with public sector organisations. Our Implementation team works in partnership with you in the co-delivery of your solution to realise improvements and benefits as quickly as possible.

One Point Person

While you may have a team working on your account, each project comes with a dedicated project manager. We know the importance of having one person to call with questions or concerns.

Expert Advice

We bring decades of experience in public sector project management, consulting and best practices with timelines that fit your schedule.

Build Your Confidence

Whether you are just getting started or ready to expand your skills and knowledge of our platforms, we can show you how to work quickly and get the most use out of your Granicus solution. Keep current with user-friendly, in-person and web-based and on-demand training.

Support of the Full Project Lifecycle

At Granicus, you can count on responsive project support throughout the full project lifecycle – no matter your size, location, or project capacity. Your Implementation team will be there with you every step along the way.

  • Get your questions handled quickly
  • Leverage experience from hundreds of implementations
  • Get the local support you need
  • Options for in-person and web-based training

Don’t Take Our Word For It

Hear directly from Granicus customers about their experience with our Services team.

Simon Cheyette

Lancaster City Council - Performance & Systems Manager

“I wanted to formally say that I have really enjoyed the training from Grant. It was of a very high quality and delivered at a pace which was perfectly pitched at the group of people involved.  His background knowledge of the systems was evident and he was able to answer any questions fired his way. Thanks.”

Ben Grice

Carmarthenshire County Council - Digital Solutions Manager

“It was a great team effort in collaboration between Carmarthenshire and Granicus to complete the project.  We had fantastic support from our project manager – Euan Mackenzie – who I met with regularly.  A special mention also to the Lead Consultant – Marianna Worthy – who worked closely with our own developers to implement our solution.”

Rob Griffiths

Wrexham County Borough Council – Digital Services Team Leader

“Meant to write to tell you how good the training was from Grant. All my colleagues agreed that he was excellent, so please pass that on to him.”

Hayley Wallis

Lancashire Police – Campaigns Officer

“From the introduction to the system, to learning some of the more advanced functions, the training was clear, simple and most importantly, delivered with a bit of fun too!  In a short space of time I have learnt lots about the system and even trained over 20 people in my organisation.  Fleur Jarman at Granicus has been a joy to work with.”

Anthony Smith

Redcar & Cleveland Borough Council - Operations Manager

“The Granicus team supported us throughout the project and engaged well with our internal team to make the rollout of the Granicus platform a success. We had an aggressive schedule of delivery, but our Granicus Project Manager ensured resources were made available to allow us to achieve this, including access to trainers and specialist technical resources.”

Your Digital Journey with Granicus Implementation



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