The old standard of community engagement kept agencies from making decisions in a timely fashion, which meant they were often aware of problems for a very long time before any changes were implemented — a method with inherent risks and inefficiencies.
In this guide, we introduce an alternative approach: The engagement ecosystem, which promotes flexibility, mobility, and risk reduction that enables organisations to make quicker, data-informed decisions.
- The definition (and benefit) of an engagement ecosystem
- Why your peers are employing engagement ecosystems to create services that meet the needs of their communities
- How to implement an engagement ecosystem and how it can improve your organisations’ culture