A study by the Office for National Statistics reports 48% of adults find it “very or somewhat difficult” to afford their rising energy costs. For Wirral Council, home to some of the most deprived wards in the country, households feel the pinch. This project, which resulted in decreased energy bills for almost 300 households, was recently recognised in the Granicus 2022 Digital Public Sector Awards as a finalist in the ‘New Initiative’ category.
Armed with a £2.3 million Government allocation for improving energy efficiency for low-income households, Wirral Council launched the scheme known as the Green Homes Grant, with the aim to help to reduce fuel bills at a time when people are increasingly struggling with the steep rise in prices. These efforts would also help Wirral reach its’ larger objective of attaining net-zero emissions by 2041.
Granicus’ digital self-service solution, govService, stepped in to provide seamless support that helped Wirral Council manage a significant number of applications and connect residents with much needed economic relief.
- 298 homes received energy improvement works
- Reduced energy bills at a time when they have increased massively
- Reduced carbon footprint due to lower energy consumption
- Improved health and wellbeing for hundreds of people enjoying warmer homes
- Knowledge transfer to other Liverpool City Region authorities saved time and allowed quicker delivery of other energy improvement works.