Kingston: Let’s Talk, the dedicated online engagement hub for the Royal Borough of Kingston upon Thames leveraged Balancing Act, an online budget simulation tool, alongside EngagementHQ, community engagement and consultation platform, to unpack the community’s views on Kingston’s financial future. In addition to bringing the Council’s financial context home to the community, the consultation generated greater awareness around issues involved in setting the budget agenda and brought more residents on board to have their say on local public spending.
- 200% Increase in Attendance from the previous budget.
- Used Online and Offline Kingston Council was able to promote the tool online and during in-person events.
- Time on Site 325% Above Average On average users spent 17min on the site compared to 4min (the average session time for web users)