This booklet is intended as a starting point for people working across a range of sectors; community engagement, public relations, communications and project management. A few of our ideas are controversial, many are common sense; we hope all will help you navigate across the field of online community engagement.
Empowering modern public services
Over 400 public sector organisations in the UK & Ireland work with Granicus to connect with and serve their citizens. Our govService solution simplifies customer interactions and automates service requests whilst govDelivery helps governments connect and engage with their audiences and increases their subscriber base.
Get in Touch- 2019 Benchmark Report for Public Sector Engagement
- 2019 Benchmark: UK Email Metrics Deep Dive
- Admin Login
- Advisory & Training Services
- Anti-slavery and human trafficking statement
- Build relationships with your community and make equitable decisions
- Careers
- Checklist: Before You Hit Send – An email checklist for public sector communicators
- Cookie Policy
- Don’t miss out on the PropTech Engagement Funding opportunity
- Empower employees to be your best advocates
- EngagementHQ 4min Demo
- Events
- FastTrack to govDelivery, the Most Trusted Public Sector Communications Platform for COVID-19
- Granicus 2021 UK Summit
- Granicus Digital Public Sector Awards
- Granicus now connects U.K. public sector with more than 16 Million People
- Granicus UK partners
- Granicus’ Vaccine Communications Toolkit
- Home Update
- How a Council Improved & Streamlined Adult Social Care With govService
- How a U.K. Council Brought 200 Digital Services Online & Drove 82% Adoption With Granicus
- How Aberdeen City Council Streamlined Service Delivery With govService
- How Cheshire West and Chester Council Created Community Connections in Unexpected Ways
- How Hartlepool Balanced Resident Needs and Council Budgets to Create User-Friendly Services
- How multi-channel communications improve community resilience during severe weather
- How North West Leicestershire Council saved over 200 working days by digitising customer requests with online forms
- How One Council Beat the Odds & Impacted Public Well-Being With an Award-Winning Email Campaign
- How the Intellectual Property Office Builds Customer Relationships With govDelivery
- How to Report Security Vulnerabilities
- How Wrexham County Borough Council Improved Citizen Experience Through Integrated Communications & Service Delivery
- Legal Contracts
- News & Press
- Outreach Examples for Covid-19 Comms
- Privacy Policy
- Sutherland Shire Housing Strategy 2041
- Thank You
- The path to delivering modern digital public services
- The UK Consult | Binary Choices in Public Consultation Questions
- The UK Consult | Engaging citizens in changing public services
- The UK Consult | Episode 39
- The UK Consult | Episode 42: Transport for London
- The UK Consult | Episode 43: Strategy + Technology = Success with GXG
- The UK Consult | Human-centred public consultation
- The UK Consult | Improving Accountability And Transparency In Housing Via Meaningful Engagement
- The UK Consult | What is success?
- U.K. COVID-19 Solution Centre
- UK Benchmark Deep Dive: Email Metrics
- UK Benchmark Deep Dive: US Email Metrics
- UK Benchmark Deep Dive: Website Metrics
- UK Customer Advisory Boards
- Wireless
- Success Stories
- Learning Centre
- Company
- Blog
- Contact Us
- Get in Touch
- Talk to an Expert
- Customer Support
- Terms of Use
- 2019 Benchmark Report for Public Sector Engagement
- 2019 Benchmark: UK Email Metrics Deep Dive
- Admin Login
- Advisory & Training Services
- Anti-slavery and human trafficking statement
- Build relationships with your community and make equitable decisions
- Careers
- Checklist: Before You Hit Send – An email checklist for public sector communicators
- Cookie Policy
- Don’t miss out on the PropTech Engagement Funding opportunity
- Empower employees to be your best advocates
- EngagementHQ 4min Demo
- Events
- FastTrack to govDelivery, the Most Trusted Public Sector Communications Platform for COVID-19
- Granicus 2021 UK Summit
- Granicus Digital Public Sector Awards
- Granicus now connects U.K. public sector with more than 16 Million People
- Granicus UK partners
- Granicus’ Vaccine Communications Toolkit
- Home Update
- How a Council Improved & Streamlined Adult Social Care With govService
- How a U.K. Council Brought 200 Digital Services Online & Drove 82% Adoption With Granicus
- How Aberdeen City Council Streamlined Service Delivery With govService
- How Cheshire West and Chester Council Created Community Connections in Unexpected Ways
- How Hartlepool Balanced Resident Needs and Council Budgets to Create User-Friendly Services
- How multi-channel communications improve community resilience during severe weather
- How North West Leicestershire Council saved over 200 working days by digitising customer requests with online forms
- How One Council Beat the Odds & Impacted Public Well-Being With an Award-Winning Email Campaign
- How the Intellectual Property Office Builds Customer Relationships With govDelivery
- How to Report Security Vulnerabilities
- How Wrexham County Borough Council Improved Citizen Experience Through Integrated Communications & Service Delivery
- Legal Contracts
- News & Press
- Outreach Examples for Covid-19 Comms
- Privacy Policy
- Sutherland Shire Housing Strategy 2041
- Thank You
- The path to delivering modern digital public services
- The UK Consult | Binary Choices in Public Consultation Questions
- The UK Consult | Engaging citizens in changing public services
- The UK Consult | Episode 39
- The UK Consult | Episode 42: Transport for London
- The UK Consult | Episode 43: Strategy + Technology = Success with GXG
- The UK Consult | Human-centred public consultation
- The UK Consult | Improving Accountability And Transparency In Housing Via Meaningful Engagement
- The UK Consult | What is success?
- U.K. COVID-19 Solution Centre
- UK Benchmark Deep Dive: Email Metrics
- UK Benchmark Deep Dive: US Email Metrics
- UK Benchmark Deep Dive: Website Metrics
- UK Customer Advisory Boards
- Wireless
- Success Stories
- Learning Centre
- Company
- Blog
- Contact Us
- Get in Touch
- Talk to an Expert
- Customer Support
- Terms of Use
Versatile Solutions for Governments
Granicus solutions are purpose-built for government agencies of all sizes.
Technology Built for Government
Granicus connects governments with the people they serve by providing the first and only citizen engagement platform for the public sector. Nearly 400 public sector organisations and nearly 20 million citizen subscribers power an unmatched Subscriber Network that turns missions into quantifiable results. With comprehensive cloud-based solutions for communications and digital services, Granicus empowers stronger relationships between government and citizens.
Get in TouchStart your journey to digital modernisation
Granicus provides the first and only unified Civic Engagement Platform for all government structures. Set up a guided tour and experience how our solutions will work for your organisation.
Granicus Digital Public Sector Awards
Finalists announced! See the 2023 Granicus Public Sector Awards finalists now.
Meet the finalists!Start your journey to digital modernisation
Get more from the Granicus solutions with the Learning Center. Explore best-practice articles, attend virtual events and find success stories and inspiration for your next project.
Technology Built for Government
Granicus solutions are purpose-built for the public sector. Our platform provides the infrastructure, scale, reliability and security relied on by thousands of government agencies and public organisations worldwide to empower service leaders to accelerate service transformation and modernise digital services to the cloud – all at lower operating costs.
Get in TouchStart your journey to digital modernisation
Granicus fosters the world’s largest community of digital government innovators. Our govService solution simplifies customer interactions and automates service requests. govDelivery helps public sector organisations engage with their audiences and increase subscribers. EngagementHQ is our digital engagement platform managing everything from public consultation to collaboration.
EngagementHQ
100 Ideas To Engage Your Community Online
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