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Over 400 public sector organisations in the UK & Ireland work with Granicus to connect with and serve their citizens. Our govService solution simplifies customer interactions and automates service requests whilst govDelivery helps governments connect and engage with their audiences and increases their subscriber base.

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Granicus connects governments with the people they serve by providing the first and only citizen engagement platform for the public sector. Nearly 400 public sector organisations and nearly 20 million citizen subscribers power an unmatched Subscriber Network that turns missions into quantifiable results. With comprehensive cloud-based solutions for communications and digital services, Granicus empowers stronger relationships between government and citizens.

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Granicus provides the first and only unified Civic Engagement Platform for all government structures. Set up a guided tour and experience how our solutions will work for your organisation.

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Finalists announced! See the 2023 Granicus Public Sector Awards finalists now.

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Technology Built for Government

Granicus solutions are purpose-built for the public sector. Our platform provides the infrastructure, scale, reliability and security relied on by thousands of government agencies and public organisations worldwide to empower service leaders to accelerate service transformation and modernise digital services to the cloud – all at lower operating costs.

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Granicus fosters the world’s largest community of digital government innovators. Our govService solution simplifies customer interactions and automates service requests. govDelivery helps public sector organisations engage with their audiences and increase subscribers. EngagementHQ is our digital engagement platform managing everything from public consultation to collaboration.

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Granicus is an approved G-Cloud 12 supplier with its end-to-end citizen engagement solutions

As a market-leading provider of purpose-built digital solutions for the public sector, Granicus is thrilled to be listed as an approved supplier on G-Cloud 12, the UK Government’s Digital Marketplace for public sector procurement.

Having undergone rigorous checks as part of the application process, Granicus’s key products – which enable better engagement and communication with citizens – are now available for local authority and central government teams to procure via the G-Cloud framework.

The listing includes govService, a platform that creates seamless and intuitive digital services for governments and their customers, and govDelivery, a citizen communication platform for creating targeted and personalised multi-channel communication campaigns. Together they integrate seamlessly to provide a powerful end-to-end solution which enables local authorities and central government departments to improve work flow, make efficiencies and better serve their residents.

Ian Roberts, Managing Director for Granicus UK, comments on the award: “We’re delighted that our robust suite of citizen engagement and communication solutions is available to procure via G-Cloud 12. This award is the culmination of a lot of hard work by the team as we strive to offer the very best in smart, fully-integrated solutions to local authority and central government customers.

“Never has the way local and central government interacts with citizens been more important than now in the midst of a major public health crisis. govService and govDelivery can now be procured together, and deployed as a powerful, integrated tool which can support everything from streamlining processes and reducing costs to driving revenue to getting the right messages out to the right people at the right time.”

govService was previously known as Firmstep in the UK market. Firmstep was acquired by Granicus in 2019. The company now offers a comprehensive end-to-end engagement proposition under the Granicus umbrella on G-Cloud 12.

Find out more about how customers up and down the UK are using Granicus solutions to improve interaction with citizens.

If you have any questions about Granicus solutions, please get in touch with Asim Ali.
0845 467 2971
uk-sales@granicus.com