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Over 400 public sector organisations in the UK & Ireland work with Granicus to connect with and serve their citizens. Our govService solution simplifies customer interactions and automates service requests whilst govDelivery helps governments connect and engage with their audiences and increases their subscriber base.

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Granicus connects governments with the people they serve by providing the first and only citizen engagement platform for the public sector. Nearly 400 public sector organisations and nearly 20 million citizen subscribers power an unmatched Subscriber Network that turns missions into quantifiable results. With comprehensive cloud-based solutions for communications and digital services, Granicus empowers stronger relationships between government and citizens.

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Granicus provides the first and only unified Civic Engagement Platform for all government structures. Set up a guided tour and experience how our solutions will work for your organisation.

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Technology Built for Government

Granicus solutions are purpose-built for the public sector. Our platform provides the infrastructure, scale, reliability and security relied on by thousands of government agencies and public organisations worldwide to empower service leaders to accelerate service transformation and modernise digital services to the cloud – all at lower operating costs.

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Start your journey to digital modernisation

Granicus fosters the world’s largest community of digital government innovators. Our govService solution simplifies customer interactions and automates service requests. govDelivery helps public sector organisations engage with their audiences and increase subscribers. EngagementHQ is our digital engagement platform managing everything from public consultation to collaboration.

The UK Consult | Episode 45 Treating GDPR as a carrot, not a stick

Granicus · The UK Consult | Episode 45: with Dan Rhodes

Our occasional ramble through all things to do with community engagement, customer experience, and digital service design!

In this episode, we are delighted to be joined by Dan Rhodes, Senior Director, Legal and DPO, at Granicus, alongside our marvellous hosts, Karen Steel, Customer Success Manager, and Jonathan Bradley, GXG UK Business and Practice Lead.

Throughout this discussion we delve into the intricacies of the General Data Protection Regulation (GDPR) and its impact on the public sector, as well as busting some common myths around the subject.

In this episode, we hear Dan Rhodes discuss all things from compliance in the public sector to the future of GDPR in this space, its ongoing evolution, and the implication for public sector organisations.

This episode is filled with probing topics, so grab a coffee and a cake and tune into this insightful episode.

  • Reflecting on the past six years of GDPR, the benefits for consumers, and challenges for businesses and public bodies.
  • Understanding GDPR — what are the fundamentals?
  • GDPR compliance in the public sector, including specific challenges and strategies for ensuring compliance — all the fun stuff!
  • How public sector bodies should be handling personal data.
  • Understanding the rights of individuals under GDPR, including access, rectification, and erasure.
  • Steps to take in the event of a data breach — don’t panic!
  • Real-world examples of GDPR implementation in the public sector.
  • Lessons learned from past experiences and common pitfalls to avoid.
  • Emerging trends and future challenges surrounding GDPR.

Please leave feedback and share. If you’d like to join us on The UK Consult, then please get in touch — we love special guests.