Nearly 300 people working in public sector communications and digital transformation met in London on 20 September for the ninth annual Granicus Digital Engagement Summit. A further 450 viewers tuned in to watch the livestream. From crisis communications management to storytelling best practices; bravery on social media to outcome-focused email marketing, the packed agenda left attendees feeling inspired and equipped with new ideas and case study examples to help strengthen connections between public services and the people they serve.
Missed the event or want to watch it all over again? Check out the photos, recap blog, presentation recordings and slides below.
Catch up on the sessions
Cllr Peter Fleming, Sevenoaks Council
Neil Jones and Gareth Phillips, Torfaen County Borough Council
Melissa Thermidor, NHS Blood and Transplant
Laurel Anderson, Granicus
Will Hill, Stronger Stories Studio
Guy Evans and Laura Hendry, Birmingham City Councils
Albert Freeman, Bradford City Council
Emma Wild and Ian Dipple, Wychavon and Malvern Hills District Councils
This recording is not available
Connie Osborne, Greater Manchester Police
Leanne Ehren, East of England Ambulance Trust
Sally Northeast, Dorset Healthcare University NHS Foundation Trust
Eleanor Heather, Ogilvy Consulting
This session was not filmed
Antony Tiernan, NHS England
650 tweets, 170 contributors, 11.5k followers, 300 retweets, 1.8m impacts.
Take a look at the photos, comments and questions from the event at #GranicusSummitUK
We commissioned Drawnalism to create a visual commentary of the event.
Explore these amazing artworks to help understand the key learning from each session. (Tip: Zoom in and out to study the complete artworks)
Browse more resources to help you
As a dedicated public sector communicator, you have to think smart, work hard, and create digital campaigns that capture public attention, embed understanding, and inspire action. And for that, we think you deserve recognition.
At this event we awarded five winning entries. Congratulations to the 2018 Digital Strategy Award winners for their effective and innovative use of digital tools to support outcome-focused public programmes and services.